Ten Year Talk with UTBS
In this podcast episode of Bridging the Gap, hosted by Utah Behavior Services, we sat down with Anna Lavenberg and Jodi Bonella to reflect on their 10-year journey with UTBS. Anna, a Board Certified Behavior Analyst (BCBA), and Jodi, a family account specialist, share their experiences and the evolution of the company over the past decade.
The conversation highlights Anna’s progression from a behavior technician to earning her Board Certified Behavior Analyst (BCBA) certification, emphasizing the role of ongoing support from both the executive and clinical teams. She discusses how Utah Behavior Services has fostered skill development and growth among employees, creating an environment where professional advancement as a BCBA is encouraged and supported.
Jodi shares her story of transitioning from an administrative assistant to finding her passion in the billing department. She talks about the unique culture at Utah Behavior Services, where every role is valued, and teamwork is crucial, especially when balancing clinical care with back-end operations like billing and authorizations. Jodi highlights how collaboration across departments ensures smooth operations and success, even during periods of rapid expansion, such as the growth of the Crossroads Center.
Throughout the episode, Anna and Jodi discuss how Utah Behavior Services stands out by offering integrated services that combine behavior analysis with mental health and family therapy. This holistic approach to care allows clients to receive comprehensive support that addresses their needs from multiple angles. The company’s core values—teamwork, excellence, and community support—remain central to its mission, helping both employees and clients thrive.
The episode concludes by celebrating the dedication of the team at Utah Behavior Services and their ongoing commitment to providing high-quality, integrated care for the families they serve, with Board Certified Behavior Analysts (BCBAs) playing a key role in that mission.
